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Lesson 8Mapping to business concerns
Objective Business concerns that must be addressed by your site.
Make sure you can justify each decision you make about what services to provide and what purchases to make.
Each time you decide on a particular storyboard element, you should stop to ask exactly why you need it.
Business Concerns
Because an e-commerce site is available to anyone, you must consider how you will deal with the proceeds from transactions.
Some of these issues are shown in the SlideShow below.
Slide-Show
Mapping Business Concerns
Intellectual property and the Web
The Internet suggests to some that they can borrow ideas freely from any site. However, this is not the case. A properly implemented Web site represents an enormous amount of time and money that most companies want to protect. They do not appreciate close imitation.
Intellectual property involves the use of existing material. This includes the copyright law nd issues concerning plagiarism. Specifically, you cannot use information if your plan is to use both the content and the expression of another Web site.
Support staff
If you require any type of support services, such as a help desk or online sales support, you have to consider associated costs with employing support staff . An e-commerce site is a business, and thus requires that you plan for every eventuality.
In the next lesson, you will learn about outsourcing.
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