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Lesson 4 eBusiness Issues and Concerns
Objective Top-level concerns/issues addressable by e-Business architecture process.

Top-level concerns addressable by the e-business Architecture Process

Understand the top-level concerns and issues addressable by the e-Business architecture process.
For each perspective, a variety of issues and concerns must be addressed. Architecture provides the means to address the concerns and issues associated with e-Business. For both new enterprises and existing ones, these issues are complex and far-reaching, affecting not only the enterprise's immediate prospects, but its long-range viability in international markets.
The biggest challenge faced by the architect is in the assessment of the potential for success and return on investment. That potential is affected by performance and scalability and presents a deliberate balance of investment in the face of loss vs. risk of failure to perform. The value of partnerships and alliances must be balanced with an organization's taste for stability. Below are some of the major issues an architecture in e-space will contend with.

The framework presented in this course will enable you to understand the factors that influence answers to these questions as you propose and develop solutions for your clients. Online commerce has been growing rapidly since 1995, and nearly every retail operation of any size has a website for the sale of its goods. It is difficult for a buyer to really know and trust the seller. If you are getting involved in e-business, as either a buyer or seller, keep in mind some basic business ethics.

Theft of Information

It is easy for computer hackers to access vital personal information online. Many customers carry out transactions by filling in forms with personal data, including name, physical address, date of birth, email address, telephone number as well as other personal information. Customers use credit cards, and during this process they transmit card numbers, expiration dates and security codes over the Internet. This is vulnerable to theft. For example, a debit card number and expiration can provide direct access to a bank account, although the unauthorized user in most cases would also need a PIN. To avoid these issues, e-commerce sites need to use (SSL) Secure Socket Layer to encrypt personal information.