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eBusiness and existing Business Services - Quiz

Each question is worth one point. Select the best answer or answers for each question.
1. Budgets have been finalized for the current financial year. Your eBusiness proposal was not available when this happened, so you must justify the allocation of resources to the eBusiness project. Do you
Please select the best answer.
  A. Suggest cuts in normal business costs to fund the eBusiness development and operation?
  B. Reduce the costs of your proposal, taking out all contingency and redundancy planning to minimize the funds required?
  C. Seek an outside partner for the eBusiness who will supply funding?
  D. Present the long-term benefits of the eBusiness as the reason to allocate new funding?
  E. Leave the problem to the Finance department?

2. A budget cut must be made to an existing eBusiness project. Assuming that no area is over provided for at present, which of the following areas would be the least damaging in which to make the cuts?
Please select the best answer.
  A. Development technician
  B. Marketing spend
  C. Call center staff
  D. Other operational staff
  E. Marketing budgets
  F. Stock holding reductions

3. The enterprise you are introducing eBusiness to has no expertise in either the technical or business elements of eBusiness. In the short to medium term, which of the following is the best approach to take?
Please select the best answer.
  A. Outsource the development AND outsource the operation
  B. Outsource the development AND recruit and train the operational resources
  C. Recruit and train the technical resource AND outsource the operation
  D. Recruit and train the technical resource AND recruit and train the operational resource

4. Which one of the following is always true?
Please select the best answer.
  A. eBusiness requires less human resources than non-eBusiness
  B. eBusiness costs less to operate than non-eBusiness
  C. eBusiness is more complex than non-eBusiness
  D. eBusiness requires a different marketing approach to non-eBusiness
  E. eBusiness requires increases in manufacturing capability over non-eBusiness
  F. eBusiness will increase the potential customer base over non-eBusiness

5. If you have 100 days to allocate to an eBusiness project, which of the following is the best distribution of time?
Please select the best answer.
  A. 50 days design; 40 days development; 10 days implementation
  B. 30 days design; 60 days development; 10 days implementation
  C. 30 days design; 50 days development; 20 days implementation
  D. 20 days design; 40 days development; 40 days implementation
  E. 10 days design; 50 days development; 40 days implementation
  F. 10 days design; 40 days development; 50 days implementation

6. Which one of the following is the least likely to be improved by the introduction of eBusiness to an enterprise?
Please select the best answer.
  A. Number of customers
  B. Sales volumes
  C. Company image
  D. Company profitability
  E. Staff numbers
  F. Budget requirements

7. An eBusiness solution that is to be introduced is intended to run in parallel with the existing business. As a result, the call center is anticipating a 100 percent increase in queries from customers for a period of 1-2 weeks. The company then expects calls to drop back to their current levels. This temporary increase will not only require additional resources, but also the training of staff to handle the new queries. You must recommend a suitable approach to handling the additional staff requirements and the training approach. Which of the following is the best approach?
Please select the best answer.
  A. Recruit additional temporary staff and train them on the new and old business. Train the existing staff on the new business.
  B. Recruit additional permanent staff and train them on the new and old business. Train the existing staff on the new business.
  C. Recruit additional temporary staff and train them and the existing staff on the new business only.
  D. Recruit additional permanent staff and train them and the existing staff on the new business only.
  E. Recruit additional temporary staff and train them on the old business only. Train the existing staff on the new business.
  F. Recruit additional permanent staff and train them on the old business only. Train the existing staff on the new business.