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International Business - Exercise

Doing Business globally

Objective: Identify the issues that arise when a company wants to do e-business internationally.

Scoring

This exercise is worth a total of 10 points. To receive full credit, you will need to answer all the questions. Once you have completed your answer you will submit the answer.

Background

The Acme Company manufactures plumbing fittings, which they sell wholesale to plumbing supply companies in the U.S. They want to do business globally using their Web site. Acme has asked you to give them some advice in the following areas.

Instructions

If Acme is to do business globally their management will need to address several special issues (listed below). Explain why:
  1. Financial transactions (Be sure to discuss purchases, returns, and fraud).
  2. Delivery logistics (Consider the implications for transporting products across the globe).
  3. Customer service (Consider the implications for supporting products on a 24x7 basis).

Submitting your exercise

Once you have entered your responses into the text box, Click the Submit Button below to submit the exercise .
Remember that you must submit all your responses to this exercise at once.