| Lesson 6 || Software selection decision process |
| Objective || Identify the steps of the software selection decision process. |
Software Selection Decision Process
The general process for selecting software is to identify the deployment environment, then select software based on compatibility with the deployment environment and with client needs and business objectives.
This general process is complicated by such concerns as:
- What combination of Internet, intranet, and extranet are involved in the deployment?
- What internal standards exist regarding platform?
- What development environments are compatible with the platform?
- What software meets both client needs and deployment requirements?
To manage these various concerns in evaluating software needs, it is helpful to follow a decision process.
The Slide Show below illustrates a sample decision process that can be used to structure your software needs analysis.
In the real world
Software Package Selection
Many organizations are attempting to save costs by integrating third-party, commercial off-the-shelf (COTS) packages (e.g., component libraries or extensions) or complete COTS-based solutions
(e.g., enterprise resource planning [ERP] applications).
The methods used to identify a set of possible candidate solutions are, for the most part, rather subjective.
The individual or individuals performing the evaluation have various, distinct experiences that will factor into the decision process,
either consciously or subconsciously. To have a successful COTS evaluation, a formal process is needed to properly evaluate COTS products and vendors supplying them [SEI 05]. In this instance, the term formal means having an established
and documented process to perform the selection and evaluation activities in a consistent, repeatable manner.
How does an organization conduct the initial research into products that might be candidates for use on their project?
How is the initial selection performed? Some organizations use an intuitive approach to select the initial list of products.
This approach uses an individual who has had past experience with the product or who has heard good things about the product.
An inappropriate selection strategy for COTS products can lead to adverse effects. It could result in a short list of COTS products that may not be able to fulfill the required functionality;
in addition, it might introduce overhead costs in the system integration and maintenance phases .
One successful method for selecting products is the use of a selection team. When selecting a COTS component, the use of a team of technical experts systems/software engineers and several developers is recommended.
When selecting a COTS-based system, however, the inclusion of business domain experts and potential end users is recommended. The use of a team virtually eliminates a single-person perspective or bias and takes into account
the viewpoints and experiences of the evaluators in the selection and evaluation process.