| Lesson 5 || Legal, ethical, and regulatory risks |
| Objective || Describe the legal, ethical, and regulatory risks in the Definition phase. |
Legal, ethical, and regulatory Risks
Whether an internal or external team develops the site, it is extremely important to identify and plan for legal, ethical, and regulatory compliance during the Definition phase.
Consider contractual obligations and ownership issues between the client and an external Web development team. For example, do aspects of the Web site require licensing fees, or will software and content components of the site be owned solely by the client?
When the site is developed internally, there are fewer ownership issues to address. If you use commercially available products to build the site, you must address licensing issues.
Internet Business Strategist
The following actions can help manage legal, ethical, and regulatory risks during the Definition phase:
- Establish what confidentiality restrictions apply to both the client and the team.
- Understand the client's legal and regulatory environment.
- Identify taxation and commerce regulations that may apply to interstate or international e-commerce sales.
- Negotiate and clearly establish ownership of the solution/product.
- Negotiate and clearly establish ownership for all original content, including editorial, illustrations, photographs, and multimedia content. Understand that some content is not sold, only licensed for strictly defined use.
- Assess and manage liability as defined in the proposal.
- Establish who will be responsible for managing and obtaining any required permissions for copyrighted material, trademarks, service marks, and/or patents.
- Understand warranty responsibility and communicate to the client how work will be guaranteed.
- Identify and incorporate the requirements of various legislative acts governing the Internet, such as the Children's Online Privacy Protection Act (COPPA).
We will return to our development process model in the next lesson by examining phase 3: Design.
Success Factors Risks in Definition Phases - Quiz